Martin Insurance Group, LLP

Account Management

When you think of insurance services, bureaucracy and red tape can be the first things that come to mind.  However, our concierge service model and hands-on approach is our proven solution to that!

Think about it.

How long does it take to get your current broker on the phone when you or one of your employees need immediate assistance on any given service issue?  Do you spend the first 5 minutes of your call punching numbers into your phone to be routed to an actual human (that may or may not be the person that can help you)?  At Martin Insurance Group, you will reach a live person ready to take your call and the team to follow through with any request or service need you or your employees may need.

MIG has been in business for over 35 years, and we are local to San Antonio – that means we live, work, and play where you do. We thoroughly informed on what employers face every day just to run and management a business and its employees. This is why we created and established a dedicated plan design, implementation, compliance, and on-going full customer service team with the experience to promptly service and help companies just like yours thrive.

What sets us apart?

  • Hands-On Approach – we are only ONE phone call away for you or your employees with specific needs. We are available for on-site consultations of employee benefits to make sure their needs are met.
  • Same Business Day Response – typically, most issues are resolved in a matter of hours; can your current Employee Benefits provider guarantee that?
  • Chain of Custody – one ‘go-to person’ for your account; no more wasted time dialing around to different departments to get your issue addressed and resolved. Dial one number and reach your account manager, every time!

Insurance is complicated, and full of ever-changing government regulations.  By having a true professional review and send you the latest updates, you can rest assured that you are being taken care of.